Who we are

Our website address is: https://zhongmengtextile.com

Our website address is: https://revolcefashion.com

How we collect personal information

We collect personal information in various ways, both directly and indirectly. For example, when you send us postal mail, email our customer care team, fill out a form on our Websites, place an order through the Websites or Apps, or provide information to one of our in-store team members, we collect your information directly from you. We may also collect your personal information indirectly through automated means, for example, when you interact with our Websites or use our Apps, we may use technologies to collect information about how you use the Websites or Apps. We may also receive information about you from third parties including from our affiliates and subsidiaries, social media platforms or from our advertising partners.

We collect personal information when you provide it

We may collect personal information directly from you or your device as follows:

How we use personal information

We use personal information, including information that we combine from your interactions with our Websites and Apps, in store, your device, or third parties, to conduct our business and to provide you with the best possible products, services, and experiences. We know your personal information is important to you, so we want to be transparent about how we use that information. Here the ways we use your personal information: 

When we disclose personal information

We may disclose personal information we collect from you to third parties, including service providers, business partners, individuals and other third parties, for various reasons.

Your options and legal disclosures

We recognize that you want choice not only in the products and services we offer but also in how your personal information is used and shared. We currently offer the following choices and options:

Additional rights in specific jurisdictions. For our customers residing in California, Colorado, Connecticut, Virginia or Utah, state law grants you additional rights under applicable law (see below for information on the rights granted for each state and when those are effective). You, or your legally designated representative, may submit a request to exercise your rights by completing our online form. Completing the form online will allow us to begin working on your request more quickly and efficiently, but we recognize that some customers may have difficulty using the online form or would prefer support from our team to complete it; you can get help by calling 1.877.653.0390. Please see the Identity verification requirement section below for more information on our process for verifying we have received a legally valid request. 

Rest assured, Zhong Meng will not discriminate or retaliate against you if you elect to exercise any legally available rights as described in this Policy. If you would like an authorized agent to submit a request on your behalf, please send us an email at privacy@nordstrom.com for instructions and additional information we need to respond to a request when submitted by a legally authorized agent.

Identity verification requirement. The law requires that we validate the identity and legal authority associated with certain personal information requests, including for customers residing in states granting additional rights as set out below. As a result, we may require that you take additional steps to validate your identity and legal authority, particularly where you make a request through our online form or in writing (email or postal mail). If you make a request online or through our Customer Care center, we will send a message to the email address you provided in your request and you must validate your request within seven (7) days as instructed in that email. Your request will be considered validated once you have completed the email validation process or submitted additional information as requested. Should you fail to confirm your request within the relevant timeframe and/or fail to provide the additional information requested, your request will be considered unvalidated and closed.

We will provide a response to any personal information request within the timeframe required by law. If we cannot substantively respond to your request in a timely manner, we will notify you and provide the reason for the delay.

Under certain circumstances, we may not be able to fulfill your request, such as when doing so would interfere with our regulatory or legal obligations, where we cannot verify your identity, or if your request involves disproportionate cost or effort. But we will respond to your request within a reasonable time, as required by law, and provide an explanation.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

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